To Avoid an Innovation Identity Crisis, Know Who You’re Not
A framework and tool to help you avoid the swirl of subjectivity and misalignment when defining your innovation identity and philosophy.
A framework and tool to help you avoid the swirl of subjectivity and misalignment when defining your innovation identity and philosophy.
Knowing your own style of handling conflict—as well as the other person’s—is helpful in navigating a difficult conversation and coming to a solution.
"You must feel uncomfortable for a reason, so why ignore it? Explore it and investigate it." Our chat with Carlyle Brown on uncomfortable conversations:
You're facilitating a meeting and an uncomfortable conversation pops up. Now what? Here are some tips to help you navigate them:
Just as with in-person collaboration, working together virtually requires special care and facilitation in order to be effective. How to lead a successful remote brainstorm:
Teams are becoming more distributed—meaning working in the same physical office is becoming less common. Here's how you can collaborate with your team no matter where you are in the world.
Personas are one of the most effective tools to help keep your users top of mind, advocating for their needs and aligning your team in the process.
It's not just asking the question that'll get the information you need—it's also how you ask it. Love + Break-Up Letters help get more interesting insights
If you're trying to change your culture to be more creative, brainstorms (yep, you read that right!) are a tactical, easy way to get started.
Deeply connecting with someone you're interviewing makes the data you collect all the more meaningful and enriching. How-to conduct an Empathy Interview:
Building empathy with your clients (and your clients’ clients) can help you build deeper relationships and uncover new opportunities to add value.
Sometimes, we meet someone with whom we clash, and our desire to empathize disappears entirely. What’s really going on here—and what can we do about it?