Full disclosure—I don’t watch football (don’t @ me), but as a strategist, I enjoy thinking about the cultural dynamics that impact organizations on their way to achieving their goals, whether they be Super Bowl titles or increased shareholder value.   That helps explain why, late last year,

“If only I knew what my people were thinking…” thought every leader ever. For years, the solution to this employee listening challenge was the “pulse check.” If unfamiliar, pulse checks are engagement surveys—oftentimes anonymous, to coax true sentiment—to assess how staff are feeling about any

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