How we helped a healthcare client to ensure that the AI solutions they were developing also took into account the needs and experiences of the humans using the technology.
How we helped a global retailer gain insight into the lived experiences of their frontline employees to inform their business strategy and people priorities.
Full disclosure—I don’t watch football (don’t @ me). But as a strategist, I enjoy thinking about the cultural dynamics that impact organizations on their way to achieving their goals, whether they be Super Bowl titles or increased shareholder value. That helps explain why, late last year,
“If only I knew what my people were thinking…” thought every leader ever. For years, the solution to this employee listening challenge was the “pulse check.” If unfamiliar, pulse checks are engagement surveys—oftentimes anonymous, to coax true sentiment—to assess how staff are feeling about any
A miner and a farmer walk into a bar in Midtown Manhattan. The white collars stare, mouth agape, wondering what these two are doing so far from home. The thing is, one is the poster child for why burnout has been a byproduct of work
Why do we need healthy tension? Modern workplaces are kind of a crazy experiment when it comes to human interaction. You have all types of people, from all kinds of backgrounds, harboring varying lengths of teeth, driven by a myriad of motivations, all being asked
Why isn't collaborating in sales easier? For one, the standard sales job description no longer supports how a prospect wants to be sold
78% of transformation programs fail. These are some of the steps and tools we use with our clients to help ensure change sticks
A round-up of insights every leader should reflect on before locking in 2023 plans.
A call to action for why leaders need to update their most important ritual for the new world of work.
How we navigated a national grocery chain's flexible work strategy to better prepare their leaders and employees for a new working environment.
If you’re having trouble adapting to an entirely virtual world of work, it might not be the tools that are broken, but rather your team.