BUSINESS STRATEGY CONSULTING

 FOR 3-SIDED PROBLEMS

Venn Diagram of Business Strategy, Experience Design, and Change Management

At The Design Gym, we work at the intersection of business strategy, experience design, and change management to align the needs of your most important stakeholders—your leaders, your customers, and your employees.

EXAMPLES OF PAST PROJECTS

SCALE A CULTURE OF INNOVATION TO 100K EMPLOYEES

Sponsor: Design Thinking COE

INCREASE REVENUE THROUGH CUSTOMER CO-DESIGN

Sponsor: SVP of Sales

REDUCE A NEW PRODUCT DEVELOPMENT CYCLE FROM 8-MONTHS TO 8-WEEKS

Sponsor: Chief CX Officer

ACTIVATE 65K GLOBAL EMPLOYEES AROUND AN AMBITIOUS 10-YEAR STRATEGY

Sponsor: CEO + Chief People Officer

REIMAGINE A RETAIL EXPERIENCE TO BE WOMEN FIRST

Sponsor: Chief Strategy Officer

BUILD THE CONFIDENCE IN 400 TOP EXECUTIVES TO NAVIGATE A HYBRID FUTURE

Sponsor: CEO + Chief HR Officer

TRANSFORM FROM A BANK INTO A TECHNOLOGY COMPANY

Sponsor: SVP Brand Marketing

REDESIGN AN END-TO-END DIGITAL EXPERIENCE

Sponsor: CEO + Chief Strategy Officer

OUR SERVICES + ENGAGEMENT MODEL

We adapt our process to support different types of situations and needs. We will prepare a formal estimate once we learn more about your challenge, but here are the typical structures that most of our projects fit into.

TDG Sprints

A highly facilitated and fast moving format that is meant to build momentum on a project and energy in a team

  • Length 8-12 weeks
  • TDG Team Led by 2-3 strategists from The Design Gym
  • Learning Integrates learning and development moments for your team
  • Location Virtual or In Person
  • Priorities Prioritizes:
    • Speed and focus
    • Rapidly testing an open assumption
    • Quickly getting employee or customer input on a challenge
    • Team energy
    • Tight deadlines and budgets

Consulting Projects

Design and execution of strategic initiatives, including rigorous research, strategy, design, and pilot phases

  • Length 3-6 months
  • TDG Team Led by 3-5 strategists from The Design Gym
  • Learning Integrates learning and development moments for your team
  • Location Virtual or In Person
  • Priorities Prioritizes:
    • Translating enterprise strategies and transformation into discrete team based projects
    • Making measurable impact on business metrics like revenue, process efficiency, cost savings, speed to market, or customer satisfaction
    • Rigorous research needed to validate more substantial investment or strategy decisions
    • Deliberate integration of change management practices, like stakeholder mapping, communications planning, and cross-functional collaboration
    • Getting a pilot launched in-house or in-market within 3-6 months
    • Creating a "case study" project to share with the broader organization that represents putting new ways of working into action

Retainers

An ongoing support system that maximizes experimentation in your projects and accountability and growth within your team.

  • Length 3/6 month cycles
  • TDG Team Lead by 2-3 strategists from The Design Gym
  • Learning Integrates learning and development moments for your team
  • Location Virtual or In Person
  • Priorities Prioritizes:
    • Experimentation with new ways of working, mindsets, and behaviors
    • Expert facilitation of rituals (weekly meetings, offsites, retrospectives)
    • Constant improvement in 'how' your team works, not just the 'what' they do
    • Leadership/executive coaching

Whether you’re working from the board room or the laundry room, all of our offerings can be delivered virtually.

WHAT WE DON’T DO*

*Yes, we went there.

Real transformation isn’t fast, and fast transformation doesn’t last. We believe that lasting change will not be created through a one-day training, a beautiful set of slides, or a 45-minute keynote. We prioritize clients who are willing to invest the time, team, and money to create real change at a systemic level, and as such need to politely decline requests such as:

  • One-off, bootcamp style training or workshop requests
  • Individual coaching
  • 1-2 day facilitation requests (unless they’re tied to larger strategic initiatives)
Let’s Chat.





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