experience design

Experience Design is the process of creating value and, ideally, joy for your stakeholders—external (customers, consumers, partners) and internal (employees, leaders, new hires) alike. And, regardless if you’re designing a digital experience or a physical one, in this day and age, experience matters.

At The Design Gym, we believe Experience Design is a part of every single person’s job. Whether you’re designing a new product for a customer, brainstorming a marketing strategy for a B2B partner, rolling out a new set of corporate values to your global workforce, or crafting an impactful workshop for your leadership team, anytime there is a group of humans having an experience with the intention of an outcome, then there is a chance to design that process to make it better.

Sound intimidating? Don’t worry; that’s why we’re here to help! We bring the hard skills required to design a great experience to every aspect of our consulting projects. In addition, we invite your team to embrace an Experience Design mindset alongside us. Be it an approach for getting two teams collaborating productively during a workshop, or practices we use to better understand the lives of your customers and inform decision making, we can build in micro-learning moments to help your team save time and money through better experiences.

People tell us that Experience Design is one of our superpowers, but for us, it’s just a better way to work. Whether you’ve never heard of it before, or you’re a seasoned design professional, we’re excited to invite you into the process with us.

Reach out to chat with one of our team leads on how we might support you in creating engaging experiences for your customers and employees.

The Design Gym’s Experience Design services include:

  • Workshop Design and Facilitation
  • Customer Research Planning and Execution
  • Persona and Journey Map Development
  • Concept Definition and Early Stage Prototyping
  • Employee Experience Research and Design
  • Employee Listening and Needs Assessment
Experience Design Consulting Services

Let’s Chat!

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