The New Purpose Paradigm
Three insights on how HR can help aligning purpose with organizational goals to improve team health, retention, engagement and performance
01 November, 2024
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The Power of Purpose at Work
Three critical areas where HR leaders can leverage the power of purpose to fuel engagement, drive performance, and set organizations apart.
25 October, 2024
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Case Study: Realizing a Global Healthcare Leader’s CX Vision
How we helped a healthcare client align on a common vision for Customer Experience (CX) and the mindsets and operating model to activate it
13 September, 2024
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From Frontline to C-Suite: The Untapped Goldmine Between Frontline Employees and Voice of the Customer Programs
Unlock the potential of frontline employees to enhance your Voice of the Customer program and drive insights directly to the C-suite. Remember the game of telephone, where each participant would whisper in the next person’s ear what they thought the previous person said? Inevitably, the message
12 June, 2024
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Case Study: Employee Experience Immersion at an Iconic Outdoor Retailer
How we helped a global retailer gain insight into the lived experiences of their frontline employees to inform their business strategy and people priorities.
03 June, 2024
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Case Study: Accelerating Market Growth at an Electronics Brand
How we leveraged a sprint-based approach to define a consumer electronics brand's North Star for strategic market growth and new product development.
31 May, 2024
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Organizational Culture Inspiration from the N.F.L.
Full disclosure—I don’t watch football (don’t @ me). But as a strategist, I enjoy thinking about the cultural dynamics that impact organizations on their way to achieving their goals, whether they be Super Bowl titles or increased shareholder value. That helps explain why, late last year,
14 May, 2024
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Beyond the Pulse Survey: 3 Better Approaches for Employee Listening
“If only I knew what my people were thinking…” thought every leader ever. For years, the solution to this employee listening challenge was the “pulse check.” If unfamiliar, pulse checks are engagement surveys—oftentimes anonymous, to coax true sentiment—to assess how staff are feeling about any
17 April, 2024
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Burnout is not a strategy: The Shift from Extractive to Regenerative People Practices
A miner and a farmer walk into a bar in Midtown Manhattan. The white collars stare, mouth agape, wondering what these two are doing so far from home. The thing is, one is the poster child for why burnout has been a byproduct of work
03 April, 2024
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Why Your Team Needs to Cultivate a Culture of Healthy Tension
Why do we need healthy tension? Modern workplaces are kind of a crazy experiment when it comes to human interaction. You have all types of people, from all kinds of backgrounds, harboring varying lengths of teeth, driven by a myriad of motivations, all being asked
20 March, 2024
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Hacking Our Way to Innovation
Our article in Developing Leaders Quarterly recounts how we innovated on Facebook's sales strategy—and what we learned along the way
04 March, 2024
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Case Study: Designing the Innovation Process at a CPG Brand
How we aligned cross-functional stakeholders at a health and wellness CPG company around a shared process for breakthrough consumer product innovation.
15 February, 2024
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