Tool Share: Empathy Interviews
Deeply connecting with someone you're interviewing makes the data you collect all the more meaningful and enriching. How-to conduct an Empathy Interview:
17 Apr
12 Jul
What We Learned from Our Design Sprint with Vote Run Lead
We ran a Design Sprint on a meaningful problem for an organization we’re inspired by. Here are six lessons from that experience.
18 May
5 Tips For Achieving Emergent Listening
Listening is one of the most important skills—and one of the hardest—to develop (funny how that always seems to be the correlation). The highest level of listening, emergent listening, is not just a tool for picking up facts—it’s a way to achieve a genuine connection