It’s no secret; better understanding your customers—their thoughts, motivations, actions—helps you to design better products, services and experiences. Today’s most successful and innovative organizations are focused on being customer-centric, and yours can be too.
So, how do you actually go about doing that?
Facilitating Design Thinking: Empathy + Insights is a 2-day, immersive workshop that dives into design thinking tools for building empathy and developing insights. Learn to lead activities and introduce new tools to your team through practice, feedback and action planning.
What You’ll Learn
If you’ve ever been to a TDG workshop before, you know that it’ll be practice-based, fun and you’ll leave with tools that you can try out tomorrow. True to form, this workshop will include: