A learn-by-doing community for creative professionals.

Refund and Cancellation Policy

Refund Policy

If you’re looking for a refund or class credit for a public workshop, you need to back out of the class a full week before it starts. (No exceptions!) We know it’s draconian, but since we aren’t charging an arm and a leg and have to reserve space and purchase materials in advance, it’s  hard to deal with last-minute changes.

We also can’t transfer registrations to a future session of the class. Sorry!

Instead of dropping out if you have a schedule conflict, a better idea is to ask around and see if any of your friends want the spot. We can’t give you a refund less than a week out, even if there’s a wait list for the class.

Regarding bad weather, we generally only cancel classes if the subway system stops running. If traveling during snowstorms might be an issue for you, please take this into account before registering for a class.