Twenty-one students last weekend were pushed to the max over two and a half days, all in the name of better understanding and, more importantly, executing on the design thinking process. Throw in a session with an improv teacher, real world clients, and all of...

This blog post could also be titled “don’t bother taking our class on sketching”. Some great resources on the value of doodling and sketching can be found here, in an Ignite talk given by Sunni Brown. It’s only five minutes and totally awesome. If you want to...

Last month, one group at our Design Gym Weekend workout came up with a system to help bicyclists and car drivers know when the other is around…so they can be extra careful and avoid accidents. The next week, a friend who had been on hand to...

For another perspective on Prototyping and where, when and how to do it, check out this summary post from Engine Service design.   Prototypes provide insight on various service aspects - from desirability and usability, to viability. They can generate deeper understanding than written descriptions or visual...

Often, we need to describe a great deal of information in a simple and easy to understand way – the forest and trees, all at once. When designing a service with multiple touchpoints, multiple user types and an expectation that the service may change or grow...

Sketching is a muscle that gets stronger the more you use it. And just like any skill, it’s highly personal and individual. Getting good at a few basic shapes and items can go a long way to helping you express your ideas quickly to others…and...

The truth of the matter is that the Examine and Understand Phases are going on all the time for creative people…and it starts with Noticing. Noticing a problem that no one has solved, noticing a solution for one type of problem that might be great...

I just saw this bubble up on twitter! If you want to know more about how to dig into more intangible emotions and human physiological states, take a read through Measuring Well-being. It’s a free PDF download and has some helpful tricks and guideposts. according to...

If you hang around me for more than a few hours, you’ll discover that I’m into Steve Portigal. Google him, read lots of his stuff, go to his talks. This article in Core77 is a great snippet of how ideation shouldn’t be hedged in by constraints...

Read this article about prototypes. I found that it gave me a great framework to view my own prototyping through. What I love about the concepts laid out in this article is that even sketches, story flows and user journeys become prototypes. When what you’re...